Privacy policy

Who we are

Mark Your Player provides software that youth football clubs use to manage schedules, attendance, player progress, coach reports, messaging, club news and fee records. Your club is the data controller for the information it holds about its members. Mark Your Player acts as a data processor, handling that information on the club's instructions.

Information we collect

• Account details: name, email address, password (stored securely hashed) and the roles you hold at a club — Club Admin, Coach, Treasurer, Parent or Player.
• Player details: name, date of birth, gender, contact number and any medical conditions or allergies the club records for safety.
• Parent details: name, email, contact number and links to their children.
• Club activity: team and class assignments, attendance records, match results, goals, assists, challenge and XP points, assignments and coach reports (progress, first aid and incident reports).
• Messages sent between coaches or club admins and parents.
• Club news articles and other content the club publishes to its members.
• Billing records: invoices, amounts, payment history and method (cash, bank transfer or card, recorded manually by the club), pro-rata adjustments, and the club's billing address and bank details where the club chooses to store them.
• Uploads: club badges, merchandise images, assignment media and screenshots attached to bug reports.
• Notification preferences and email delivery records.
• Contact form and demo booking submissions, and bug reports including the technical context you choose to include (such as browser, page and role).
• Basic technical data needed to keep the service secure and working.

Children's data and consent

Most players are under 16. Clubs must obtain consent from a parent or guardian before adding a child to Mark Your Player, and confirm this when creating each player record. We only collect what a club needs to run sessions safely, and medical information is visible only to club staff and the child's linked parent.

How we use information

To show training and match schedules, record attendance and results, track progress and share coach reports with players and their linked parents; to deliver coach–parent messaging and club news; to generate, email and track invoices and payment records on the club's instructions; to send email notifications and digests; to respond to contact, demo and bug-report submissions; and to keep accounts secure. We do not sell personal data and we do not use it for advertising.

Email delivery

Account, notification, invoice and digest emails are sent through Lovable's managed email service from the markyourplayer.com domain. Every non-essential email carries an unsubscribe link managed by that service, and you can also control most notifications in your account settings.

Who can see what

• Club admins can see members of their own club only.
• Coaches can see the players and schedules for the teams they work with.
• Parents can see only their own approved children.
• Treasurers can see their club's invoices, payment records and payment settings; other club roles cannot.
• Club admins can review messages within their club for safeguarding purposes.
• The platform operator processes contact form, demo booking and bug-report submissions, and may access data only to operate the service or investigate reported issues.
• Nothing personal is visible to the public; club pages show branding only.

How long we keep it

Data is kept while the member is active at the club and for a reasonable period after they leave, unless the club deletes it sooner. Messages, financial records and audit logs are kept while the club's account is active, or until the club deletes them where the app allows. Clubs can remove members and their records at any time from their admin area.

Your rights

Under UK/EU data protection law you can ask for a copy of your data, correct it, have it deleted, restrict how it is used, or object to processing. Contact your club in the first instance; they can action most requests directly in the app.

Security

Data is stored in a managed, access-controlled database. Passwords are hashed and never stored in readable form. Access rules apply per club, per team and per family, enforced at the database level.

Contact

For questions about this policy, contact your club directly, or the club's registered contact address.