Terms of use

1. Agreement

By creating or using an account you agree to these terms. If you are using Mark Your Player on behalf of a club, you confirm you are authorised to accept them for that club.

2. Accounts and roles

Club admins approve who joins their club. Parent accounts must be approved before they can see a child's information. Accounts may hold one or more roles — Club Admin, Coach, Treasurer, Parent or Player — and the club controls who is granted admin or treasurer access. You are responsible for keeping your password secure and for activity on your account. Accounts must not be shared outside your household or club role.

3. Club responsibilities

• Obtain parental consent before adding a child's details.
• Keep member records accurate and remove people who have left.
• Only grant coach, admin or treasurer access to suitably vetted staff.
• Keep financial records accurate and up to date.
• Ensure any bank details shown on invoices are correct and belong to the club.
• Comply with applicable data protection and safeguarding obligations.

4. Acceptable use

Do not upload or send unlawful, abusive or discriminatory content, attempt to access data belonging to other clubs or families, or use the service to harass anyone. Coach notes, reports, messages and club news articles should be professional and appropriate for a young person and their parents to read.

5. Messaging and safeguarding

Coach–parent messages are private between participants, but club admins may review messages within their club for safeguarding purposes. The platform operator may access message content only to operate the service or investigate reported issues. Do not use messaging to share unlawful or inappropriate content.

6. Fees and payments

Club subscriptions for Mark Your Player itself are agreed and invoiced separately, outside the app. Access may be suspended if an invoice remains unpaid after a reasonable notice period.

The invoicing feature within the app is a record-keeping tool for clubs. Parents pay their club directly — by cash, bank transfer or card where the club offers it — and club staff record those payments in the app. Mark Your Player does not process, hold or transfer money, and is not a party to any payment between a club and its members. Clubs are responsible for their own tax and VAT obligations.

7. Email notifications

The service sends account, notification, invoice and digest emails. You can unsubscribe from non-essential emails at any time using the link in each email or your account settings; essential account emails (such as sign-in and password reset) will continue.

8. Availability

We aim to keep the service available at all times but cannot guarantee uninterrupted access. Maintenance and updates may occasionally cause short interruptions.

9. Your content

Clubs retain ownership of the data they enter, including member records, messages, reports and news articles. We use it only to provide the service, as described in the privacy policy.

10. Ending your use

A club may stop using Mark Your Player at any time and request an export or deletion of its data. We may suspend accounts that breach these terms or put members' safety at risk.

11. Liability

The service is provided on an "as is" basis. To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot lawfully be limited.

12. Changes

We may update these terms; material changes will be notified to club admins. Continued use after a change means you accept the updated terms.